Your agent runs on your computer. That is what keeps it private, and it means your computer needs to be on and connected to do its job.
What keeping your computer on actually means
Your computer needs to be:
- Powered on (not shut down)
- Not in sleep mode (or using sleep settings that allow background activity)
- Connected to Wi-Fi
When these three conditions are met, your agent is active and can handle tasks, process emails, and respond to your messages.
Sleep mode: what to do
By default, computers can go to sleep after a period of inactivity. This pauses your agent. We recommend adjusting your power settings so it stays active when connected to power:
- Go to System Settings → Battery → Options
- Enable "Prevent automatic sleeping when the display is off" (when plugged in)
- Go to Settings → System → Power & battery → Screen and sleep
- Set Sleep to Never while plugged in, or long enough that your agent can keep working in the background
If you're on Linux or another desktop OS, use your system power settings to keep the computer awake while connected to power.
This is especially important if you want your agent to work overnight or process tasks while you're away from your desk.
What happens if it sleeps anyway
Nothing is lost. When your computer wakes up, your agent resumes automatically, usually within a minute or two. Any messages you sent while it was asleep will be processed when it comes back online. You'll see a response as soon as it's caught up.
Travelling or away for a few days?
If you'll be away from your computer for a few days, you have two options: leave your computer on (plugged in, display off is fine), or accept that your agent will be paused until you return. Your data and configuration stay on your computer, downtime does not delete anything. As always, keep your own backups of anything you cannot afford to lose.
Wi-Fi interruptions
Brief Wi-Fi drops are handled gracefully, your agent will retry and continue when the connection comes back. If your internet is down for an extended period, your agent can still work on local tasks (file organisation, drafting documents) but won't be able to search the web or access email until connectivity returns.