HelpGetting started

How to talk to your agent

Your agent understands natural language. You don't need special commands or a particular format. But a few habits make conversations go much more smoothly.

What works well

  • Be specific about what you want. "Write a short thank-you email to Markus after our call today. We discussed the Q3 proposal" is better than "write an email."
  • Give context. The more your agent knows, the better the result. Don't assume it remembers context from a conversation yesterday unless you remind it.
  • Ask for a draft first. For anything you'll send to clients, say "draft this first, don't send yet." Your agent will show you the output for approval.
  • Be direct about deadlines. "I need this before 3pm" works. Your agent takes timing seriously.

What doesn't work as well

  • Very vague requests. "Help me with my business" doesn't give your agent enough to act on. Try to name a specific task.
  • Assuming it remembers everything. Your agent has a strong memory, but it helps to re-state important context in long gaps between conversations.
  • Multi-step tasks in one sentence. Break complex projects into steps: "First, summarise the attached PDF. Then suggest three follow-up questions I could send."

Approval requests

If you set an assistant to Asks first, every new command waits for you before it runs: a card in the conversation says what it wants to do, with Allow once, Always allow here and Deny. If you want something done differently, deny it and say what to change.

A good mindset

Think of your agent like a capable new team member who's great at their job but doesn't know your specific preferences yet. Be clear, be specific, and give feedback when something isn't right. It gets better the more you use it.