If your computer restarts, whether planned or after a power cut, your agent restarts too. Here is what to expect.
What happens after a restart
When your computer boots up, Maxiful starts in the background and brings your agent back automatically. You usually do not need to do anything. The process takes about 2 to 3 minutes from login to your agent being fully online.
If it does not come back automatically
Occasionally, especially after an operating system update, startup needs a nudge:
- Open Maxiful from Applications; it starts the team in the background
- In Team, then Assistants, check your agent is not paused or stopped
- Wait 60 to 90 seconds, then send a test message
- Open Maxiful from the Start menu once, so the background service resumes
- In Team, then Assistants, check your agent is not paused or stopped
- Wait 60 to 90 seconds, then send a test message
- Open Maxiful
- In Team, then Assistants, check your agent is not paused or stopped
- Wait 60 to 90 seconds, then send a test message
Messages sent while your computer was off
Any messages you sent while your computer was restarting will be queued and processed as soon as your agent reconnects. No messages are lost.